Placing a Hold For An Item

  1. If an item you wish to borrow is currently checked out at your library, you may place a hold on the specific item.
  2. To place a hold on a specific item, you can do so through the Online Public Access Catalogue, by calling the library, by emailing the library or in person at the library.
  3. When your held item becomes available, you will be notified.  The method of notification depends on your desired notification method as specified by you when you set up or renewed your library membership.
  4. The library will hold your requested item for 5 days from the date it becomes available.  After such time, the item will be returned into general circulation and your hold will automatically be cancelled.
  5. Depending on the number of outstanding holds and copies available for the item you have requested, the wait time for a held item could range from an hour, a week or several months.
  6. In some cases, hold requests are never filled if the only available copy is never returned by a previous borrower, stolen or destroyed.  In such cases an alternative Interlibrary Loan request may become necessary if desired.
  7. Due dates for items borrowed from other libraries vary and are set by the loaning library not your local library.  Please examine your date due slip closely upon checkout to determine the due dates of all borrowed items.
  8.  Any held items borrowed from another library and subsequently damaged, lost or destroyed will incur a bill as set by the loaning library, not the Whitecourt & District Public Library.