Lost Damaged or Destroyed Items

  1. Any items borrowed from the library that are not returned in the same condition as they were checked out will incur damage charges or a bill to replace the item, depending on the severity of the damage.  Whitecourt & District Public Library Staff will determine what charges will be levied for damaged items.
  2. Any items borrowed from the library that are lost or destroyed will incur a bill to replace the item.
  3. A $3 processing fee will be levied against any damaged item requiring replacement, all lost items and all destroyed items.
  4. Failure to pay a bill for replacement of lost, damaged or destroyed item(s) within 30 days of the bill being issued will result in the customer’s account being remitted to a Collection Agency.